Rich Source

Trusted Caregiver & Domestic Helper Recruitment & Internationally recognized Training Partner for caregiver training.

Connecting Professional and Trained Caregivers with families and healthcare facilities across Malaysia and International.

About Us

We Are a Trusted One

With over 17 years of experience, we provide a personal touch and trusted care that makes every placement meaningful .

0 +
Domestic Helpers
0 +
Years of Experiences
0 +
Caregivers
0 %
Client Satisfaction

Our Services

We Offer Personalized Home Care Services

Companionship.png
Caregiver Companion

Our trained caregiver companions provide not only help with daily needs, but also warmth, conversation, and emotional support. Whether it’s sharing a meal, going for a walk, or simply listening, we ensure your loved ones feel valued, respected, and never alone.

Medication-Management.png
Medication Management


We ensure medications are taken correctly and on time, following the prescribed schedule. Our caregivers help with reminders, dosage assistance, and coordination with healthcare providers to keep clients safe and healthy.

Meal.png
Meal Preparation

From planning balanced menus to cooking fresh, nutritious meals, our caregivers ensure every meal meets the client’s dietary needs and preferences. We also assist with feeding if required.

Untitled design (49)
Personal Care Assistant


We help with daily personal care tasks such as bathing, grooming, dressing, and mobility support, always with dignity, respect, and compassion.

Untitled design (48)
Light Housekeeping


We assist with light household chores including laundry, dusting, vacuuming, and tidying up, creating a safe, clean, and comfortable home environment.

How We Work

We Ensure Effective Procedures

1

Initial Consultation
We start by listening. In our first meeting, we learn about your loved one’s needs, preferences, health conditions, and daily routines to fully understand the care required.

2

Personalized Planning

Based on the consultation, we design a tailored care plan that addresses physical, emotional, and lifestyle needs – ensuring comfort, safety, and independence.

3

Caregiver Matching

We carefully match each client with a caregiver whose skills, personality, and experience best fit the client’s needs, building a strong and trusting relationship.

4

Ongoing Support

Our team stays in close contact, offering continuous assistance to families and caregivers to keep the care experience smooth and stress-free.

5

Regular Monitoring and Adjustment

We regularly review the care plan and make adjustments as needs change, ensuring the highest quality of care at every stage.
Our Care Process

Initial Consultation

We listen, assess, and understand your needs.

Personalized Planning

A care plan designed just for you.

Caregiver Matching

The right caregiver for the right client.

Ongoing Support

Always here for you and your family.

Regular Monitoring

Review and adjust as needs change.

FAQS

Frequently Asked Questions

Yes. All our caregivers are professionally trained, certified, and fully insured. We ensure they meet all legal and professional requirements before they begin caring for clients.

In many cases, services can start within 24-48 hours depends on the availability after the initial consultation and care plan agreement. For urgent needs, we do our best to arrange immediate support.

We offer flexible care options - from a few hours a day to 24/7 live-in care - depending on your needs. Our support team is available around the clock for assistance and scheduling.

We conduct thorough background checks, verify certifications, and require reference screenings for every caregiver wherever possible. We also match caregivers based on skills, experience, and personality to ensure a safe and positive client relationship.

We offer a range of services, including personal care, companionship, light housekeeping, meal preparation and medication management. Care plans are tailored to each client's specific needs.

Costs vary depending on the level of care, hours required, and whether you choose hourly, daily, or live in services. We provide a transparent, no-obligation quote after your initial consultation.
Yes we have a minimum of 2yrs contract for the live in caregivers. Also, we offer flexible arrangements that can be adjusted or cancelled as your needs change. Our goal is to provide care that works for you.
Absolutely. If you feel a caregiver is not the right fit, we will work with you to find someone better suited to your needs and preferences.

Reach Us Out

Trust your loved ones with our domestic helpers & certified caregivers

Talk to us about your loved ones. Get a quote.